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Arizona Department of Economic Security

Improving Leader Behaviors by 91 Percent

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“We wanted to improve turnover and engagement scores. I knew this program would help us build more effective leaders, which would have a positive influence on those metrics. But to help us with those measures, we needed a clearly defined path for learning. I believed if we could improve leadership skills, we could positively influence job satisfaction,” says Irfan Choudhery, administrator over leadership development.

The learning journey ultimately included Blanchard Management Essentials®, Building Trust, Conversational Capacity®, SLII®, Coaching Essentials®, Leading Virtually, and Performance Management.