BD

“We want our managers to create a culture of feedback through coaching, to adopt a growth mindset, and to help people reach their fullest potential by serving others rather than themselves,” says Nichole Larsen, senior manager, learning and development talent at BD.

“We defined our objectives and then worked with Blanchard to identify content that would teach the specific skills our managers needed. We had made two major acquisitions, which increased the number of managers we needed to train by 200 percent. So we not only needed a new curriculum, we also needed a new way to reach managers quickly at scale.”