One of the biggest challenges leadership, learning, and talent development professionals face when they propose new training and development programs is convincing senior executives of the positive fiscal impact of the proposed initiative.

Without a way to present the anticipated financial improvement, it is easy to dismiss a new proposal as being too disruptive, too expensive, or too time consuming.

In this ebook you will learn how to calculate an estimated return on your next training initiative in three areas: employee retention, customer satisfaction, and employee productivity. By using Blanchard’s ROI methodology, you’ll find that leadership development programs typically produce a return on investment of at least 8-to-1 once leaders adopt new skills.